If, prior to your date of arrival, any of the following Covid-19 circumstances apply, then you will be entitled to cancel your accommodation and receive a credit note or refund* for your monies paid:
- Impossibility for you to reach your destination by decision of a legal authority, or administrative decision; or being subject to a compulsory lockdown or quarantine measure.
- Impossibility to welcome you under reception conditions in accordance with the provisions of good COVID 19 prevention practices.
* In the case of a refund, payments made by credit or debit cards are subject to a 3% card processing fee.
Official statements must have been published to announce these closures/restrictions.
All other reasons will not be considered a valid reason to utilize the Covid-19 cancellation policy, and the standard cancellation policy will apply.
This guarantee is valid up to the day before travel however there will be no full or part refund should you decide to leave or cancel/curtail your holiday part way through your stay if the country you are travelling to or your home/return countries advice changes part way through your stay and you decide to leave once you have arrived in the resort or you do not travel/arrive on the expected day of your arrival.
Note: These terms are the currently active Covid-19 terms for this property. Terms are subject to change from time to time. If you have an existing booking please refer to your booking confirmation to see the terms that apply to your booking.